Zendesk MCP

An open-source Model Context Protocol server that connects AI agents to Zendesk Support. It exposes 14 tools for creating, searching, assigning, commenting on, and closing support tickets. It handles requester attribution to ensure email replies route correctly and supports deployment via stdio or SSE in various IDEs and cloud environments.

Package and access

Local package with source-attributed installation metadata. Koskamo does not execute packages during review.

Community listingLocal stdioSource reviewed; not executedPublished by Markus van Kempen

Vendor documentation

What you can do with it

Create support tickets with real customer attribution
Search and retrieve existing support tickets
Assign tickets to specific agents or groups
Add comments and close support tickets

Source and maintenance

Community listingRegistry 1.0.2

mcp-registry: io.github.markusvankempen/zendesk-mcp@1.0.2 Source repository Project website

Maintenance checked: Oct 31, 2026, 10:27 PM UTC

Packages and installation

Source-provided package data. Koskamo has not executed or live-probed this package.

@markusvankempen/zendesk-mcp-server 1.0.2

npm

@markusvankempen/zendesk-mcp-server package definition

{
  "version": "1.0.2",
  "transport": "stdio",
  "identifier": "@markusvankempen/zendesk-mcp-server",
  "registryType": "npm",
  "environmentVariables": [
    {
      "name": "ZENDESK_SUBDOMAIN",
      "format": "string",
      "isRequired": true,
      "description": "Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)"
    },
    {
      "name": "ZENDESK_EMAIL",
      "format": "string",
      "isRequired": true,
      "description": "Zendesk service account email address used for API authentication"
    },
    {
      "name": "ZENDESK_API_TOKEN",
      "format": "string",
      "isRequired": true,
      "description": "Zendesk API token (Admin → Apps and integrations → APIs → Token access)"
    }
  ]
}

Tools

Reported by the attributed source; not independently observed by Koskamo.

No tool definitions available.

Connect from your client

Each snippet configures the same source-provided package; replace placeholders before use.

This server is operated by the named third party. Listing and endpoint checks are not an endorsement or a security audit. Review the operator's permissions, terms, and data handling before connecting. How listings are checked and corrected.

Cursor

Merge this local stdio configuration, replace every placeholder environment value, and restart Cursor. Koskamo has not executed this package.

Cursor configuration

{
  "mcpServers": {
    "zendesk-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server@1.0.2"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "<YOUR_ZENDESK_SUBDOMAIN>",
        "ZENDESK_EMAIL": "<YOUR_ZENDESK_EMAIL>",
        "ZENDESK_API_TOKEN": "<YOUR_ZENDESK_API_TOKEN>"
      }
    }
  }
}

Cline

Merge this local stdio configuration, replace every placeholder environment value, and restart Cline. Koskamo has not executed this package.

Cline configuration

{
  "mcpServers": {
    "zendesk-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server@1.0.2"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "<YOUR_ZENDESK_SUBDOMAIN>",
        "ZENDESK_EMAIL": "<YOUR_ZENDESK_EMAIL>",
        "ZENDESK_API_TOKEN": "<YOUR_ZENDESK_API_TOKEN>"
      }
    }
  }
}

VS Code

Merge this local stdio configuration, replace every placeholder environment value, and restart VS Code. Koskamo has not executed this package.

VS Code configuration

{
  "servers": {
    "zendesk-mcp": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server@1.0.2"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "<YOUR_ZENDESK_SUBDOMAIN>",
        "ZENDESK_EMAIL": "<YOUR_ZENDESK_EMAIL>",
        "ZENDESK_API_TOKEN": "<YOUR_ZENDESK_API_TOKEN>"
      }
    }
  }
}

Claude Desktop

Merge this local stdio configuration, replace every placeholder environment value, and restart Claude Desktop. Koskamo has not executed this package.

Claude Desktop configuration

{
  "mcpServers": {
    "zendesk-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server@1.0.2"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "<YOUR_ZENDESK_SUBDOMAIN>",
        "ZENDESK_EMAIL": "<YOUR_ZENDESK_EMAIL>",
        "ZENDESK_API_TOKEN": "<YOUR_ZENDESK_API_TOKEN>"
      }
    }
  }
}

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