Update Agent Voicemail Message
The agent's voicemail message is updated to reflect new contact information or context, ensuring callers receive accurate instructions when leaving a message.
How it works
Changes data in your accountsCustomer support
The agent retrieves the target agent ID and updates the voicemail_message field. It ensures the new message includes who is calling, why, and a callback number. It avoids adding conflicting instructions like 'press 1' which fight the built-in handler. Verify the agent exists before updating.
Prompt
Paste this into an agent that has the servers below connected. Adjust the names and dates to your own.
Prompt for Update Agent Voicemail Message
Update the AgentLine agent with ID 'ag_123' to have a new voicemail_message: 'Hi, this is Alex calling about the apartment. Please call me back at 555-0100.'MCP servers it needs
Source
The vendor page this playbook is drawn from, and the passage that supports it.
On outbound calls the pipeline detects a mailbox and leaves voicemail_message : Greeting — “You’ve reached…” , “12418174 is not available” , “leave a message after the beep” .Agents - AgentLine