Koskamo

Helpdesk Mender MCP

A free, local MCP server that normalizes write operations across Zendesk, Freshdesk, and Help Scout. It provides a consistent tool vocabulary for creating tickets, adding replies and notes, and changing ticket status, eliminating the need to hand-roll separate integrations for each platform's distinct API and authentication schemes.

Package and access

Local package with source-attributed installation metadata. Koskamo does not execute packages during review.

Helpdesk Mender MCP logo, by headlessherm-creatorCommunity listingLocal stdioSource reviewed; not executedPublished by headlessherm-creator
You need:Freshdesk's free plan has a 0 calls/minute API rate limit — API access requires a paid plan (Growth or above).Zendesk: Create an API token under Admin Center → Apps and integrations → APIs → Zendesk API, or use OAuth.Help Scout: Create an OAuth2 app under Your Profile → My Apps, using the Client Credentials flow.
Vendor documentation

What you can do with it

  • Create a new support ticket or conversation
  • Add a public reply visible to the customer
  • Add a private internal note to a ticket
  • Change the status of an existing ticket

Source and maintenance

Community listingRegistry 0.1.0
mcp-registry: io.github.headlessherm-creator/helpdesk-mender-mcp@0.1.0Source repository
Maintenance checked

Packages and installation

Source-provided package data. Koskamo has not executed or live-probed this package.

helpdesk-mender-mcp 0.1.0

npm
helpdesk-mender-mcp package definition
{
  "version": "0.1.0",
  "transport": "stdio",
  "identifier": "helpdesk-mender-mcp",
  "registryType": "npm",
  "registryBaseUrl": "https://registry.npmjs.org"
}

Tools

Reported by the attributed source; not independently observed by Koskamo.

No tool definitions available.

Connect from your client

Each snippet configures the same source-provided package; replace placeholders before use.

This server is operated by the named third party. Listing and endpoint checks are not an endorsement or a security audit. Review the operator's permissions, terms, and data handling before connecting. How listings are checked and corrected.

Cursor

Merge this local stdio configuration, replace every placeholder environment value, and restart Cursor. Koskamo has not executed this package.
Cursor configuration
{
  "mcpServers": {
    "helpdesk-mender-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "helpdesk-mender-mcp@0.1.0"
      ]
    }
  }
}

Cline

Merge this local stdio configuration, replace every placeholder environment value, and restart Cline. Koskamo has not executed this package.
Cline configuration
{
  "mcpServers": {
    "helpdesk-mender-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "helpdesk-mender-mcp@0.1.0"
      ]
    }
  }
}

VS Code

Merge this local stdio configuration, replace every placeholder environment value, and restart VS Code. Koskamo has not executed this package.
VS Code configuration
{
  "servers": {
    "helpdesk-mender-mcp": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "helpdesk-mender-mcp@0.1.0"
      ]
    }
  }
}

Claude Desktop

Merge this local stdio configuration, replace every placeholder environment value, and restart Claude Desktop. Koskamo has not executed this package.
Claude Desktop configuration
{
  "mcpServers": {
    "helpdesk-mender-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "helpdesk-mender-mcp@0.1.0"
      ]
    }
  }
}

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