ServiceNow MCP Server

A community-driven Model Context Protocol server that connects AI agents to ServiceNow instances. It provides over 500 tools across modules like ITSM, CMDB, HRSD, and CSM, enabling users to read, build, query, and automate ServiceNow workflows using natural language. It supports multiple transports including stdio, SSE, and HTTP, and features dynamic schema discovery and read-only defaults for safety.

Package and access

Local package with source-attributed installation metadata. Koskamo does not execute packages during review.

Community listingLocal stdioSource reviewed; not executedPublished by aartiq

Vendor documentation

What you can do with it

Query active P1 incidents
Create business rules on tables
Check CMDB health for CIs
Run ATF suites for HR flows

Source and maintenance

Community listingRegistry 1.0.2

mcp-registry: io.github.aartiq/servicenow-mcp@1.0.2 mcp-registry: io.github.habenani/servicenow-mcp@1.0.1 Source repository Project website

Maintenance checked: Nov 1, 2026, 4:44 PM UTC

Packages and installation

Source-provided package data. Koskamo has not executed or live-probed this package.

@aartiq/servicenow-mcp 1.0.2

npm

@aartiq/servicenow-mcp package definition

{
  "version": "1.0.2",
  "transport": "stdio",
  "identifier": "@aartiq/servicenow-mcp",
  "registryType": "npm",
  "environmentVariables": [
    {
      "name": "SERVICENOW_INSTANCE_URL",
      "description": "Your ServiceNow instance URL (e.g. https://yourinstance.service-now.com)"
    },
    {
      "name": "SERVICENOW_AUTH_METHOD",
      "description": "Authentication method: 'basic' or 'oauth'"
    },
    {
      "name": "SERVICENOW_BASIC_USERNAME",
      "description": "ServiceNow username (for basic auth)"
    },
    {
      "name": "SERVICENOW_BASIC_PASSWORD",
      "description": "ServiceNow password (for basic auth)"
    },
    {
      "name": "WRITE_ENABLED",
      "description": "Enable write operations (true/false, default: false)"
    },
    {
      "name": "SCRIPTING_ENABLED",
      "description": "Enable scripting operations (true/false, default: false)"
    },
    {
      "name": "CMDB_WRITE_ENABLED",
      "description": "Enable CMDB write operations (true/false, default: false)"
    },
    {
      "name": "NOW_ASSIST_ENABLED",
      "description": "Enable Now Assist AI features (true/false, default: false)"
    },
    {
      "name": "ATF_ENABLED",
      "description": "Enable ATF test execution (true/false, default: false)"
    },
    {
      "name": "MCP_TOOL_PACKAGE",
      "description": "Role-based tool package: full, service_desk, platform_developer, etc."
    }
  ]
}

Tools

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No tool definitions available.

Connect from your client

Each snippet configures the same source-provided package; replace placeholders before use.

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Cursor

Merge this local stdio configuration, replace every placeholder environment value, and restart Cursor. Koskamo has not executed this package.

Cursor configuration

{
  "mcpServers": {
    "servicenow-mcp-server-aartiq-servicenow-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@aartiq/servicenow-mcp@1.0.2"
      ],
      "env": {
        "SERVICENOW_INSTANCE_URL": "<YOUR_SERVICENOW_INSTANCE_URL>",
        "SERVICENOW_AUTH_METHOD": "<YOUR_SERVICENOW_AUTH_METHOD>",
        "SERVICENOW_BASIC_USERNAME": "<YOUR_SERVICENOW_BASIC_USERNAME>",
        "SERVICENOW_BASIC_PASSWORD": "<YOUR_SERVICENOW_BASIC_PASSWORD>",
        "WRITE_ENABLED": "<YOUR_WRITE_ENABLED>",
        "SCRIPTING_ENABLED": "<YOUR_SCRIPTING_ENABLED>",
        "CMDB_WRITE_ENABLED": "<YOUR_CMDB_WRITE_ENABLED>",
        "NOW_ASSIST_ENABLED": "<YOUR_NOW_ASSIST_ENABLED>",
        "ATF_ENABLED": "<YOUR_ATF_ENABLED>",
        "MCP_TOOL_PACKAGE": "<YOUR_MCP_TOOL_PACKAGE>"
      }
    }
  }
}

Cline

Merge this local stdio configuration, replace every placeholder environment value, and restart Cline. Koskamo has not executed this package.

Cline configuration

{
  "mcpServers": {
    "servicenow-mcp-server-aartiq-servicenow-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@aartiq/servicenow-mcp@1.0.2"
      ],
      "env": {
        "SERVICENOW_INSTANCE_URL": "<YOUR_SERVICENOW_INSTANCE_URL>",
        "SERVICENOW_AUTH_METHOD": "<YOUR_SERVICENOW_AUTH_METHOD>",
        "SERVICENOW_BASIC_USERNAME": "<YOUR_SERVICENOW_BASIC_USERNAME>",
        "SERVICENOW_BASIC_PASSWORD": "<YOUR_SERVICENOW_BASIC_PASSWORD>",
        "WRITE_ENABLED": "<YOUR_WRITE_ENABLED>",
        "SCRIPTING_ENABLED": "<YOUR_SCRIPTING_ENABLED>",
        "CMDB_WRITE_ENABLED": "<YOUR_CMDB_WRITE_ENABLED>",
        "NOW_ASSIST_ENABLED": "<YOUR_NOW_ASSIST_ENABLED>",
        "ATF_ENABLED": "<YOUR_ATF_ENABLED>",
        "MCP_TOOL_PACKAGE": "<YOUR_MCP_TOOL_PACKAGE>"
      }
    }
  }
}

VS Code

Merge this local stdio configuration, replace every placeholder environment value, and restart VS Code. Koskamo has not executed this package.

VS Code configuration

{
  "servers": {
    "servicenow-mcp-server-aartiq-servicenow-mcp": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "@aartiq/servicenow-mcp@1.0.2"
      ],
      "env": {
        "SERVICENOW_INSTANCE_URL": "<YOUR_SERVICENOW_INSTANCE_URL>",
        "SERVICENOW_AUTH_METHOD": "<YOUR_SERVICENOW_AUTH_METHOD>",
        "SERVICENOW_BASIC_USERNAME": "<YOUR_SERVICENOW_BASIC_USERNAME>",
        "SERVICENOW_BASIC_PASSWORD": "<YOUR_SERVICENOW_BASIC_PASSWORD>",
        "WRITE_ENABLED": "<YOUR_WRITE_ENABLED>",
        "SCRIPTING_ENABLED": "<YOUR_SCRIPTING_ENABLED>",
        "CMDB_WRITE_ENABLED": "<YOUR_CMDB_WRITE_ENABLED>",
        "NOW_ASSIST_ENABLED": "<YOUR_NOW_ASSIST_ENABLED>",
        "ATF_ENABLED": "<YOUR_ATF_ENABLED>",
        "MCP_TOOL_PACKAGE": "<YOUR_MCP_TOOL_PACKAGE>"
      }
    }
  }
}

Claude Desktop

Merge this local stdio configuration, replace every placeholder environment value, and restart Claude Desktop. Koskamo has not executed this package.

Claude Desktop configuration

{
  "mcpServers": {
    "servicenow-mcp-server-aartiq-servicenow-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@aartiq/servicenow-mcp@1.0.2"
      ],
      "env": {
        "SERVICENOW_INSTANCE_URL": "<YOUR_SERVICENOW_INSTANCE_URL>",
        "SERVICENOW_AUTH_METHOD": "<YOUR_SERVICENOW_AUTH_METHOD>",
        "SERVICENOW_BASIC_USERNAME": "<YOUR_SERVICENOW_BASIC_USERNAME>",
        "SERVICENOW_BASIC_PASSWORD": "<YOUR_SERVICENOW_BASIC_PASSWORD>",
        "WRITE_ENABLED": "<YOUR_WRITE_ENABLED>",
        "SCRIPTING_ENABLED": "<YOUR_SCRIPTING_ENABLED>",
        "CMDB_WRITE_ENABLED": "<YOUR_CMDB_WRITE_ENABLED>",
        "NOW_ASSIST_ENABLED": "<YOUR_NOW_ASSIST_ENABLED>",
        "ATF_ENABLED": "<YOUR_ATF_ENABLED>",
        "MCP_TOOL_PACKAGE": "<YOUR_MCP_TOOL_PACKAGE>"
      }
    }
  }
}

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