mcp-tomticket
An MCP server for the TomTicket helpdesk API that allows agents to list, reply to, and close tickets, manage customers, organizations, chats, departments, and knowledge base articles. It supports operations like creating tickets, assigning operators, and tracking time, with rate limiting applied.
Package and access
Local package with source-attributed installation metadata. Koskamo does not execute packages during review.
What you can do with it
- List open or all tickets with filters
- Reply to tickets and log work hours
- Create, assign, or close tickets
- Manage customers and knowledge base
Source and maintenance
- Maintenance checked
Packages and installation
Source-provided package data. Koskamo has not executed or live-probed this package.
mcp-tomticket 1.0.0
{
"version": "1.0.0",
"transport": "stdio",
"identifier": "mcp-tomticket",
"registryType": "npm",
"environmentVariables": [
{
"name": "TOMTICKET_TOKEN",
"format": "string",
"isRequired": true,
"description": "Bearer Token created in TomTicket (Administração → Configurações da Conta → API)"
},
{
"name": "TOMTICKET_BASE_URL",
"format": "string",
"description": "API base URL. Default: https://api.tomticket.com/v2.0"
}
]
}Tools
Reported by the attributed source; not independently observed by Koskamo.
Connect from your client
Each snippet configures the same source-provided package; replace placeholders before use.
Cursor
{
"mcpServers": {
"mcp-tomticket": {
"command": "npx",
"args": [
"-y",
"mcp-tomticket@1.0.0"
],
"env": {
"TOMTICKET_TOKEN": "<YOUR_TOMTICKET_TOKEN>",
"TOMTICKET_BASE_URL": "<YOUR_TOMTICKET_BASE_URL>"
}
}
}
}Cline
{
"mcpServers": {
"mcp-tomticket": {
"command": "npx",
"args": [
"-y",
"mcp-tomticket@1.0.0"
],
"env": {
"TOMTICKET_TOKEN": "<YOUR_TOMTICKET_TOKEN>",
"TOMTICKET_BASE_URL": "<YOUR_TOMTICKET_BASE_URL>"
}
}
}
}VS Code
{
"servers": {
"mcp-tomticket": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"mcp-tomticket@1.0.0"
],
"env": {
"TOMTICKET_TOKEN": "<YOUR_TOMTICKET_TOKEN>",
"TOMTICKET_BASE_URL": "<YOUR_TOMTICKET_BASE_URL>"
}
}
}
}Claude Desktop
{
"mcpServers": {
"mcp-tomticket": {
"command": "npx",
"args": [
"-y",
"mcp-tomticket@1.0.0"
],
"env": {
"TOMTICKET_TOKEN": "<YOUR_TOMTICKET_TOKEN>",
"TOMTICKET_BASE_URL": "<YOUR_TOMTICKET_BASE_URL>"
}
}
}
}Let your agent find its tools
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