Freshdesk MCP
This MCP server enables agents to manage Freshdesk helpdesk tickets, search support requests, reply to customers, and add internal notes. It is part of a collection of production-ready MCP connectors for popular SaaS tools, designed to work with hosts like Claude Desktop, Cursor, and Rebel.
Package and access
Local package with source-attributed installation metadata. Koskamo does not execute packages during review.
What you can do with it
- Manage helpdesk tickets
- Search support requests
- Reply to customers
- Add internal notes
Source and maintenance
- Maintenance checked
Packages and installation
Source-provided package data. Koskamo has not executed or live-probed this package.
@mindstone/mcp-server-freshdesk 0.3.1
{
"version": "0.3.1",
"transport": "stdio",
"identifier": "@mindstone/mcp-server-freshdesk",
"runtimeHint": "npx",
"registryType": "npm",
"registryBaseUrl": "https://registry.npmjs.org",
"environmentVariables": [
{
"name": "FRESHDESK_CONFIG_PATH",
"format": "filepath",
"default": "~/.mcp/freshdesk",
"description": "Path to the config directory storing per-account credentials"
}
]
}Tools
Reported by the attributed source; not independently observed by Koskamo.
Connect from your client
Each snippet configures the same source-provided package; replace placeholders before use.
Cursor
{
"mcpServers": {
"freshdesk-mcp": {
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-freshdesk@0.3.1"
],
"env": {
"FRESHDESK_CONFIG_PATH": "<YOUR_FRESHDESK_CONFIG_PATH>"
}
}
}
}Cline
{
"mcpServers": {
"freshdesk-mcp": {
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-freshdesk@0.3.1"
],
"env": {
"FRESHDESK_CONFIG_PATH": "<YOUR_FRESHDESK_CONFIG_PATH>"
}
}
}
}VS Code
{
"servers": {
"freshdesk-mcp": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-freshdesk@0.3.1"
],
"env": {
"FRESHDESK_CONFIG_PATH": "<YOUR_FRESHDESK_CONFIG_PATH>"
}
}
}
}Claude Desktop
{
"mcpServers": {
"freshdesk-mcp": {
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-freshdesk@0.3.1"
],
"env": {
"FRESHDESK_CONFIG_PATH": "<YOUR_FRESHDESK_CONFIG_PATH>"
}
}
}
}Let your agent find its tools
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